Legal

KVKK and Privacy Policy

Privacy Policy and Personal Data Protection

At Rizmir İnşaat, we attach great importance to your privacy.

The personal data of all users who visit our website rizmir.com, fill in our contact forms, or share information with us through our social media advertisements is protected and processed in accordance with the Turkish Personal Data Protection Law No. 6698 (Kişisel Verilerin Korunması Kanunu — “KVKK”) and the provisions of the relevant legislation.

This Privacy Policy has been prepared to explain how your personal data is collected, processed, shared, stored and protected.

1. Scope and Purpose

This policy covers the processing of personal data you have shared with Rizmir İnşaat via rizmir.com, Instagram / Meta advertising forms, WhatsApp, telephone, e-mail and other digital channels.

Our aim is to process your data transparently, securely and in compliance with the law, so that we can communicate with you and respond to your requests in the most accurate way possible.

2. Personal Data Collected

The personal data that may be collected by Rizmir İnşaat may include, but is not limited to, the following information:

Identity Information: First name, last name
Contact Information: Telephone number, e-mail address
Location Information: City / district information (optional)
Request Information: The project you are interested in, apartment type (1+1, 2+1 etc.), message content
Technical Information: IP address, cookie data, browser type, time of visit
Marketing Information: Preference data received via social media or advertising platforms

This data may be obtained directly from you, or it may be transmitted to us via third-party platforms such as Meta (Instagram / Facebook), Google and WhatsApp Business.

3. Method of Collecting Personal Data

Your data may be collected through the following channels:

Instagram and Facebook advertising forms (for example, an “I’d like more information” form)
Contact forms on the rizmir.com website
WhatsApp or telephone conversations
E-mail correspondence
Social media messages or comments
Cookies and analytics tools (Google Analytics, Meta Pixel, etc.)

This data may be collected by automatic, semi-automatic or manual methods.

4. Purposes of Processing Personal Data

The personal data collected is processed for the following purposes:

To contact you and evaluate your request
To provide information about our projects, campaigns or sales opportunities
To carry out customer relationship management processes
To improve service quality and user experience
To fulfil our legal obligations (for example, invoicing or contract processes)
To carry out advertising, marketing, analysis and statistical activities (within the scope of explicit consent)
To respond to complaints, suggestions and support requests

Under no circumstances will your personal data be used without permission, sold or shared with third parties for purposes other than those stated above.

5. Transfer of Personal Data

Your personal data may be shared only in a limited, necessary and legally compliant manner with:

Business partners from whom we receive services (for example, an advertising agency, a web hosting company or a software infrastructure provider)
Public institutions and organizations in line with legal obligations

Rizmir İnşaat never transfers user data to third parties without permission or for commercial purposes.

6. Data Retention Period

Your personal data is retained for as long as required by the purpose of processing.

If a service relationship has been established, for the statutory retention period (for example, 10 years)
If only a contact or information request has been shared, for a maximum of 2 years.

At the end of these periods, your data is securely deleted, destroyed or anonymized.

7. Rights of the Data Subject

Pursuant to Article 11 of the KVKK, you have the following rights regarding your personal data:

To learn whether your personal data is being processed
If it has been processed, to request information about it
To learn the purpose of processing and whether it is used in accordance with that purpose
To know the third parties to whom it is transferred within Türkiye or abroad
To request rectification if the data has been processed incompletely or inaccurately
To request the deletion or anonymization of the data once the statutory retention periods have expired
To object to processing carried out solely through automated systems
To request compensation for damages if you suffer harm due to the unlawful processing of your personal data

To exercise these rights, you can contact us through the following channels:

E-mail: info@rizmir.com
Telephone: 0850 335 00 53
Address: 8704 Sk. No:36/B, Çiğli/İZMİR

8. Use of Cookies

rizmir.com uses cookie technology to improve the user experience, analyze site traffic and measure advertising performance.

You can change your cookie settings at any time through your browser settings.

Data collected through cookies is anonymous and is not used for identification purposes.

9. Data Security

Rizmir İnşaat takes the necessary technical and administrative measures to ensure the security of personal data.

Our databases are hosted on secure servers, protected against unauthorized access, regularly backed up and safeguarded with cybersecurity measures.

10. Right to Amend

This Privacy Policy may be revised from time to time due to changes in legal regulations or updates to internal company practices.

The current version is always published at rizmir.com/kvkk.

Users who fill in a form via rizmir.com or our Instagram advertisements acknowledge that they have read this Privacy Policy and give their explicit consent to the processing of their personal data for the purposes stated above.